Privacy policy
This privacy policy ("Policy") describes how the personally identifiable
information ("Personal Information") you may provide on
the bestefirmen.com website ("Website" or "Service") and any of its
related products and services (collectively, "Services") is collected,
protected and used. It also describes the choices available to you
regarding our use of your Personal Information and how you can access and
update this information. This Policy is a legally binding agreement
between you ("User", "you" or "your") and this Website operator
("Operator", "we", "us" or "our"). By accessing and using the Website and
Services, you acknowledge that you have read, understood, and agree to be
bound by the terms of this Policy. This Policy does not apply to the
practices of companies that we do not own or control, or to individuals
that we do not employ or manage.
Automatic collection of information
Our top priority is customer data security and, as such, we exercise the
no logs policy. We may process only minimal user data, only as much as it
is absolutely necessary to maintain the Website and Services. Information
collected automatically is used only to identify potential cases of abuse
and establish statistical information regarding the usage and traffic of
the Website and Services. This statistical information is not otherwise
aggregated in such a way that would identify any particular user of the
system.
Collection of personal information
You can access and use the Website and Services without telling us who
you are or revealing any information by which someone could identify you
as a specific, identifiable individual. If, however, you wish to use some
of the features on the Website, you may be asked to provide certain
Personal Information (for example, your name and e-mail address). We
receive and store any information you knowingly provide to us when you
make a purchase, or fill any online forms on the Website. When required,
this information may include geolocation data of the mobile device such
as latitude and longitude.
Some of the information we collect is directly from you via the Website
and Services. However, we may also collect Personal Information about you
from other sources such as public databases and our joint marketing
partners. You can choose not to provide us with your Personal
Information, but then you may not be able to take advantage of some of
the features on the Website. Users who are uncertain about what
information is mandatory are welcome to contact us.
Use and processing of collected information
In order to make the Website and Services available to you, or to meet a
legal obligation, we may need to collect and use certain Personal
Information. If you do not provide the information that we request, we
may not be able to provide you with the requested products or services.
Any of the information we collect from you may be used for the following
purposes:
- Deliver products or services
- Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the
Website and Services, where you are located in the world and if one of
the following applies: (i) you have given your consent for one or more
specific purposes; this, however, does not apply, whenever the processing
of Personal Information is subject to California Consumer Privacy Act or
European data protection law; (ii) provision of information is necessary
for the performance of an agreement with you and/or for any
pre-contractual obligations thereof; (iii) processing is necessary for
compliance with a legal obligation to which you are subject; (iv)
processing is related to a task that is carried out in the public
interest or in the exercise of official authority vested in us; (v)
processing is necessary for the purposes of the legitimate interests
pursued by us or by a third party.
Note that under some legislations we may be allowed to process
information until you object to such processing (by opting out), without
having to rely on consent or any other of the following legal bases
below. In any case, we will be happy to clarify the specific legal basis
that applies to the processing, and in particular whether the provision
of Personal Information is a statutory or contractual requirement, or a
requirement necessary to enter into a contract.
Billing and payments
We use third party payment processors to assist us in processing your
payment information securely. Such third party processors' use of your
Personal Information is governed by their respective privacy policies
which may or may not contain privacy protections as protective as this
Policy. We suggest that you review their respective privacy policies.
Disclosure of information
Depending on the requested Services or as necessary to complete any
transaction or provide any service you have requested, we may share your
information with your consent with our trusted third parties that work
with us, any other affiliates and subsidiaries we rely upon to assist in
the operation of the Website and Services available to you. We do not
share Personal Information with unaffiliated third parties. These service
providers are not authorized to use or disclose your information except
as necessary to perform services on our behalf or comply with legal
requirements. We may share your Personal Information for these purposes
only with third parties whose privacy policies are consistent with ours
or who agree to abide by our policies with respect to Personal
Information. These third parties are given Personal Information they need
only in order to perform their designated functions, and we do not
authorize them to use or disclose Personal Information for their own
marketing or other purposes.
Retention of information
We will retain and use your Personal Information for the period necessary
to comply with our legal obligations, resolve disputes, and enforce our
agreements unless a longer retention period is required or permitted by
law. We may use any aggregated data derived from or incorporating your
Personal Information after you update or delete it, but not in a manner
that would identify you personally. Once the retention period expires,
Personal Information shall be deleted. Therefore, the right to access,
the right to erasure, the right to rectification and the right to data
portability cannot be enforced after the expiration of the retention
period.
Transfer of information
Depending on your location, data transfers may involve transferring and
storing your information in a country other than your own. You are
entitled to learn about the legal basis of information transfers to a
country outside the European Union or to any international organization
governed by public international law or set up by two or more countries,
such as the UN, and about the security measures taken by us to safeguard
your information. If any such transfer takes place, you can find out more
by checking the relevant sections of this Policy or inquire with us using
the information provided in the contact section.
The rights of users
You may exercise certain rights regarding your information processed by
us. In particular, you have the right to do the following: (i) you have
the right to withdraw consent where you have previously given your
consent to the processing of your information; (ii) you have the right to
object to the processing of your information if the processing is carried
out on a legal basis other than consent; (iii) you have the right to
learn if information is being processed by us, obtain disclosure
regarding certain aspects of the processing and obtain a copy of the
information undergoing processing; (iv) you have the right to verify the
accuracy of your information and ask for it to be updated or corrected;
(v) you have the right, under certain circumstances, to restrict the
processing of your information, in which case, we will not process your
information for any purpose other than storing it; (vi) you have the
right, under certain circumstances, to obtain the erasure of your
Personal Information from us; (vii) you have the right to receive your
information in a structured, commonly used and machine readable format
and, if technically feasible, to have it transmitted to another
controller without any hindrance. This provision is applicable provided
that your information is processed by automated means and that the
processing is based on your consent, on a contract which you are part of
or on pre-contractual obligations thereof.
The right to object to processing
Where Personal Information is processed for the public interest, in the
exercise of an official authority vested in us or for the purposes of the
legitimate interests pursued by us, you may object to such processing by
providing a ground related to your particular situation to justify the
objection. You must know that, however, should your Personal Information
be processed for direct marketing purposes, you can object to that
processing at any time without providing any justification. To learn
whether we are processing Personal Information for direct marketing
purposes, you may refer to the relevant sections of this document.
Data protection rights under GDPR
If you are a resident of the European Economic Area (EEA), you have
certain data protection rights and the Operator aims to take reasonable
steps to allow you to correct, amend, delete, or limit the use of your
Personal Information. If you wish to be informed what Personal
Information we hold about you and if you want it to be removed from our
systems, please contact us. In certain circumstances, you have the
following data protection rights:
- You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to object to our processing of your Personal Information.
- You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
- You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- You also have the right to withdraw your consent at any time where the Operator relied on your consent to process your Personal Information.
- You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California privacy rights
In addition to the rights as explained in this Policy, California
residents who provide Personal Information (as defined in the statute) to
obtain products or services for personal, family, or household use are
entitled to request and obtain from us, once a calendar year, information
about the Personal Information we shared, if any, with other businesses
for marketing uses. If applicable, this information would include the
categories of Personal Information and the names and addresses of those
businesses with which we shared such personal information for the
immediately prior calendar year (e.g., requests made in the current year
will receive information about the prior year). To obtain this
information please contact us.
How to exercise these rights
Any requests to exercise your rights can be directed to the Operator
through the contact details provided in this document. Please note that
we may ask you to verify your identity before responding to such
requests. Your request must provide sufficient information that allows us
to verify that you are the person you are claiming to be or that you are
the authorized representative of such person. You must include sufficient
details to allow us to properly understand the request and respond to it.
We cannot respond to your request or provide you with Personal
Information unless we first verify your identity or authority to make
such a request and confirm that the Personal Information relates to you.
Privacy of children
We recognize the need to provide further privacy protections with respect
to Personal Information we may collect from children and take many
special precautions to protect the privacy of children. We do not require
any Personal Information from them at any time. We encourage children to
consult with their parents before submitting any information to any
online resource . We believe parents should be involved in the online
activities of their children and suggest that parents do their best to
provide their children with a safe and friendly online environment.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites
you visit that you do not want to have your online activity tracked.
Tracking is not the same as using or collecting information in connection
with a website. For these purposes, tracking refers to collecting
personally identifiable information from consumers who use or visit a
website or online service as they move across different websites over
time. How browsers communicate the Do Not Track signal is not yet
uniform. As a result, the Website and Services are not yet set up to
interpret or respond to Do Not Track signals communicated by your
browser. Even so, as described in more detail throughout this Policy, we
limit our use and collection of your personal information.
Advertisements
We may display online advertisements and we may share aggregated and
non-identifying information about our customers that we or our
advertisers collect through your use of the Website and Services. We do
not share personally identifiable information about individual customers
with advertisers. In some instances, we may use this aggregated and
non-identifying information to deliver tailored advertisements to the
intended audience.
Links to other resources
The Website and Services contain links to other resources that are not
owned or controlled by us. Please be aware that we are not responsible
for the privacy practices of such other resources or third parties. We
encourage you to be aware when you leave the Website and Services and to
read the privacy statements of each and every resource that may collect
Personal Information.
Information security
We secure information you provide on computer servers in a controlled,
secure environment, protected from unauthorized access, use, or
disclosure. We maintain reasonable administrative, technical, and
physical safeguards in an effort to protect against unauthorized access,
use, modification, and disclosure of Personal Information in its control
and custody. However, no data transmission over the Internet or wireless
network can be guaranteed. Therefore, while we strive to protect your
Personal Information, you acknowledge that (i) there are security and
privacy limitations of the Internet which are beyond our control; (ii)
the security, integrity, and privacy of any and all information and data
exchanged between you and the Website and Services cannot be guaranteed;
and (iii) any such information and data may be viewed or tampered with in
transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website and
Services has been compromised or users Personal Information has been
disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the
right to take reasonably appropriate measures, including, but not limited
to, investigation and reporting, as well as notification to and
cooperation with law enforcement authorities. In the event of a data
breach, we will make reasonable efforts to notify affected individuals if
we believe that there is a reasonable risk of harm to the user as a
result of the breach or if notice is otherwise required by law. When we
do, we will post a notice on the Website.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the
Website and Services from time to time in our discretion and will notify
you of any material changes to the way in which we treat Personal
Information. When we do, we will revise the updated date at the bottom of
this page. We may also provide notice to you in other ways in our
discretion, such as through contact information you have provided. Any
updated version of this Policy will be effective immediately upon the
posting of the revised Policy unless otherwise specified. Your continued
use of the Website and Services after the effective date of the revised
Policy (or such other act specified at that time) will constitute your
consent to those changes. However, we will not, without your consent, use
your Personal Information in a manner materially different than what was
stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms
and conditions. By accessing and using the Website and Services you agree
to be bound by this Policy. If you do not agree to abide by the terms of
this Policy, you are not authorized to access or use the Website and
Services.
Contacting us
If you would like to contact us to understand more about this Policy or
wish to contact us concerning any matter relating to individual rights
and your Personal Information, you may send an email to
[email protected]
This document was last updated on March 24, 2022